Don't you hate when people assume the same situation will happen to you, just because it happened to them? For example, my coworkers said "Oh, this customer will throw you under the bus no matter how much work you do and how hard you try. We've been through this with them a few times and it always happens; I'm sure they'll do the same to you."
Ummm did you ever stop and think that this might NOT happen to me?! Don't assume that things will turn out badly for me just because they turned out that way for you! I've been working really hard and doing a good job for this customer, and so far the feedback has been great! I think it'll work out just fine. Where's the faith people?!
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